Working for us
Recruiting, developing and retaining talented staff is vital to Ai Claims Solutions’ success, because an unrivalled level of professionalism and customer service lies at the heart of our approach to business. Our team of quality personnel has helped us to build our excellent reputation.
What Are The Benefits Of Working For Ai Claims Solutions?
- Opportunities for career progression & promotion.
- Ongoing training & professional development.
- Pay that rewards performance.
- A challenging, stimulating working environment.
- Be part of a forward thinking, expanding company.
- Friendly team atmosphere.
What Sort Of People Are We looking For?
Are you:
- Looking for a challenge?
- Satisfied by helping people?
- An excellent communicator?
- Adaptable & flexible?
- Quick thinking?
- Motivated?
- Committed?
How Do We Assess Applications?
Short listing
We short list both internal and external candidates by matching their skills, knowledge, qualifications and experience to the job description.
Assessment
If you are short listed, the type of further assessment depends on the role you have applied for. At Ai Claims Solutions we see selection as a two way process, where we can find out about your strengths, development needs and potential and you can gain a deeper insight into the company and the role to help you decide if this is the job for you.
Customer Service Positions
You will be asked to complete:
- Ability Tests – covering skills such as numeracy and typing.
- Competency Based Interview – to ascertain your approach to handling situations.
Management Team Positions
You will be asked to complete a selection of the following:
- Group Discussion – to assess team work.
- Role Play – to check that you possess key competencies.
- Presentation – to assess your communication skills.
- In Tray Exercise – to demonstrate your ability to prioritise and work under pressure.
- Ability Test – to measure your aptitude, trainability, speed of learning & ability to retain new skills and information.
- Competency Based Interview – to ascertain your approach to handling situations.
- Biographical Interview – to discuss your CV, employment history and career choices.
What Professional Training & Development Does Ai Offer?
At Ai Claims Solutions we recognise that a skilled, motivated workforce is vital to our success. We have a track record to prove it, introducing training initiatives to ensure development of a skilled workforce and to the highest professional standards.
Induction & Training
We invest in every employee, with a comprehensive induction programme, to give you an overview of the company and how we operate. Like every member of staff, you will receive three weeks in depth, job specific training in our purpose built skills centre, before you become fully operational, to ensure you are highly proficient both technically and in customer service. You will have the competency to handle every aspect of a claim from start to finish, so you can enjoy the job satisfaction of being able to help clients by meeting all their needs and delivering great service.
Continued Professional Development
Your knowledge and skills will be kept up to date at Ai, with continuous professional development training. Working for Ai Claims Solutions is a career, not simply a job, so you will be given a Personal Development Review, where you can discuss your achievements and set targets for development with your manager.
Our commitment to maintaining a quality workforce has led to us setting up:
- Claims Academies – to develop staff’s technical and customer service skills.
- Talent Academies – to identify and offer opportunities to potential managers.
We also arrange and finance secondments, mentoring, attendance at external training events and professional qualifications, according to your needs.
Ai Claims Solutions is proud to have been awarded an Investors In People Charter Mark, which recognises our genuine commitment to staff development. The high percentage of internal promotions reflects the success of our strategies.
With our structured approach to professional development, you can be sure of the opportunity to build a successful career and fulfil your potential with Ai Claims Solutions.
How Do I Apply To Ai Claims Solutions?
At Ai Claims Solutions we enjoy high levels of staff retention. As a result of continuing growth, we currently have the following vacancies:
To apply, either;
- Email recruitment@aiclaimssolutions.com for an application form;
- Post your CV and covering letter, stating the position applied for to;
HR Recruitment, Ai Claims Solutions, Sir Frank Whittle Way, Blackpool Business Park, Blackpool, FY4 2FB - Telephone our recruitment line on 0870 889 0425 and leave your name and contact details (including full postal address).
