DEFENDA
Ai Claims Solutions have developed a market leading reputation for technically competence of handling non fault claims. Our DEFENDA service launched in 2006 enables insurers to professionally and efficiently handle Credit Hire Organisations (CHO) claims from start to finish. This approach ensures the avoidance of excessive penalty charging by CHO’s. Our experienced, thoroughly trained, technically knowledgeable staff take care of every aspect of even the most complex claims.We liaise with all parties to keep everybody involved fully informed.
Download pdf information leaflet
Other Services:
- Repair Management
Ai Claims Solutions can arrange the repair of vehicles for both fault and non-fault accidents. Our network comprises of 150 repairers nationwide. All our repairers sign a Service Level Agreement of performance standards and work carried out comes with a three year guarantee, for customer peace of mind. Our proactive approach to repair management results in below average repair costs and reduced downtime. We ensure rapid engineer authorisation to proceed and that the body shop orders the parts and begins repairing the vehicle without delay.
- Personal Injury Referral Management
Drivers and their passengers, who sustain injuries in a motor accident, which was not their fault, are provided with access to professional advice detailing the available options for the claim of costs associated with recovery and rehabilitation. With fixed legal costs in place, Ai’s panel of independent solicitors can help claimants recover 100% of any compensation that is agreed with the insurer. Ai can also arrange for passengers to claim compensation for any injuries they sustained in the accident. Our referral panel of solicitors take steps to ensure claims are legitimate and responsibly handled. The solicitors will handle the entire claim, liaising with all parties involved, to make the process as quick, simple and stress free as possible for the injured party and their family.
When referring your claim to a solicitor Ai Claims Solutions comply fully with the Solicitors Code of Conduct. This is issued by the Solicitors Regulation Authority (the independent regulatory arm of the Law Society) and is available at www.sra.org.uk .
